Diamond State Surface Pros — Northwest Arkansas

Privacy Policy

Effective Date: May 15, 2026  ·  Last Updated: May 15, 2026

BLUEROOM VENTURES INC (“we,” “us,” or “our”) operates a premium outdoor surface installation business in Arkansas under the trade name Diamond State Surface Pros. We are doing business as Diamond State Surface Pros. We are committed to protecting the privacy and personal information of our clients and website visitors. This Privacy Policy describes how we collect, use, and protect your information when you interact with us online and in person.

1. Information We Collect

We may collect the following categories of personal information:

  • Contact Information: First name, last name, phone number, and email address.
  • Project Information: Details you provide about your surface project, property type, square footage, and service preferences.
  • Transaction Information: Estimate history, service records, and payment records (payment card data is processed by our third-party payment processor and is not stored by us).
  • Communications: Records of communications you initiate with us, including text messages, emails, and phone calls.
  • Usage Data: Browser type, IP address, pages visited, and referring URLs when you visit our website.

2. How We Use Your Information

We use your personal information to:

  • Schedule and confirm appointments, walkthroughs, and project estimates.
  • Send appointment reminders, project updates, and customer care messages.
  • Send promotional offers and service information to those who have opted in.
  • Process payments and maintain service and project records.
  • Improve our services and respond to customer inquiries.
  • Comply with applicable laws and regulations.

3. How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no system is completely secure, we take your privacy seriously and continuously review our security practices.

4. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with service providers who assist us in operating our business (such as scheduling software, payment processors, and customer communication platforms), subject to confidentiality obligations. We may also disclose information as required by law or to protect the rights, property, or safety of Diamond State Surface Pros, our clients, or others.

5. Payment Information

If you purchase services through our website or booking system, payment card data is collected and processed by our payment processor. We do not store full payment card numbers on our servers. Your billing information is retained as required for recordkeeping and tax purposes.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience and analyze site traffic. You may configure your browser to refuse cookies, although some features of our website may not function properly as a result.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your personal information by contacting us at the information below.

8. Your Rights

Depending on your state of residence, you may have rights to access, correct, delete, or restrict the processing of your personal information. To exercise any of these rights, please contact us directly. We will respond to verifiable requests within the timeframe required by applicable law.

SMS MESSAGING PRIVACY

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

When you opt in to receive text messages from Diamond State Surface Pros, your phone number and consent status are stored securely and used solely to deliver the message types you agreed to receive. You may opt out at any time by replying STOP to any message.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the revised policy on this page with an updated effective date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

BLUEROOM VENTURES INC (Diamond State Surface Pros)
58 Krooked Kreek Circle, Cabot, AR 72023
Phone: (501) 529-8290
Email: [email protected]
Website: diamondstate.cadencesys.com